Below is a list of different types of questions you might have and who to contact. If you have a different kind of question or aren’t sure, feel free to contact WiLS as project managers at wsdlc-info@wils.org.

Advantage questions
The WSDLC OverDrive Team at wsdlc@overdrive.com

Authentication issues (trouble accessing the WSDLC collection)
Support tab through OverDrive Marketplace (instructions)
or
The WSDLC OverDrive Team at wsdlc@overdrive.com

Collection: changing access levels for students
Support tab through OverDrive Marketplace (instructions)
or
The WSDLC OverDrive Team at wsdlc@overdrive.com

Collection: questions about materials in the collection, selection, etc.
Contact WiLS at wsdlc-info@wils.org

Consortium questions: governance
Contact WiLS at wsdlc-info@wils.org

Invoice for renewal
Contact either:

The WiLS WSDLC team at wsdlc-info@wils.org

The WiLS Financials Team at financials@wils.org

MARC records
The WSDLC OverDrive Team at wsdlc@overdrive.com

Marketing materials
Contact WiLS at wsdlc-info@wils.org

Renewal process
Contact WiLS at wsdlc-info@wils.org

Usage statistics: consortium-wide statistics
Contact WiLS at wsdlc-info@wils.org

Usage statistics: how to access
Insights tab through OverDrive Marketplace (instructions)
or
The WSDLC OverDrive Team at wsdlc@overdrive.com