Good Afternoon
Holds redelivery feature is now live. This feature has replaced auto-checkout for all new and existing holds.
This feature gives users more flexibility to manage their holds and allows them to suspend a hold even after it’s made available to them while maintaining their place on the waitlist. By enabling users to pass books they don’t have time to read on to the next person in line, hold redelivery will help your school move through the holds lists more efficiently.
Please review the below summary for important details about this change.
How it works?
Libby notifications will alert users when their holds become available. We will also add a “Notifications” section to your OverDrive website and the OverDrive app. After receiving notification that a hold is available, users can:
- Borrow the title within 3 days. If your library has a different hold pick-up setting, OverDrive will automatically update it to 3 days.
- Suspend the hold by selecting “deliver later.” This option passes the book to the next person in line while maintaining the user’s place on the waitlist. After the suspension period (set by the user), the user will be able to borrow the book when the next copy is available.
- Cancel the hold.
If the user takes no action, their hold will automatically be suspended as a one-time courtesy for 7 days. If no action is taken a second time, the hold will be canceled automatically.
Thank you!
